Care & Maintenance
Proper care will help preserve the natural wood frame, comfortable cushioning, and refined appearance of your Gillan Outdoor Sofa for many years.
Regular cleaning
Dust the wooden frame regularly using a soft, dry cloth. For light cleaning, wipe the frame gently with a slightly damp cloth and dry immediately. Cushions should be brushed off regularly to remove dust and outdoor debris.
Spill management
Wipe spills on cushions immediately using a clean, absorbent cloth. Avoid rubbing, as this may push liquid deeper into the fabric. Allow cushions to air dry completely before use.
Cleaning products
Avoid abrasive cleaners, harsh chemicals, or bleach based products on both the wood and fabric. If deeper cleaning is required, use a mild soap solution suitable for outdoor upholstery and finished wood surfaces.
Moisture protection
Although designed for outdoor use, prolonged exposure to heavy rain or standing water should be avoided. During extended wet weather, cushions should be stored in a dry, well ventilated area.
Sunlight and environment
Limit prolonged exposure to direct sunlight to help reduce fading of the fabric and natural colour changes in the wood. Outdoor furniture covers are recommended when the sofa is not in use.
General care
Lift the sofa when moving it rather than dragging, to protect the frame and flooring. Ensure it is placed on a level surface to maintain long term stability.
With regular care and mindful use, the Gillan Outdoor Sofa will retain its comfort, natural materials, and timeless appeal, remaining a refined and inviting feature in your outdoor living space.
Delivery & Warranty
Delivery
Nationwide delivery is available across South Africa. Delivery fees are calculated per order and per delivery location and will be displayed at checkout. Estimated delivery timelines are shown on each product page. Customers may select a preferred delivery date during checkout, which will be confirmed once stock has been allocated.
Our delivery team or courier partner will contact you prior to delivery to ensure availability. Someone must be present to receive and sign for the order.
Delivery inspection:
Please inspect your item upon delivery before signing. Any visible damage must be reported immediately. Once signed as received in good condition, later claims may not be covered.
Warranty
All Ever Wood Living products include a supplier or manufacturer warranty covering manufacturing and workmanship defects only.
Typical coverage includes:
• Structural frame warranty: up to 12 months (or as specified per product)
• Upholstery workmanship warranty: up to 12 months
• Hardware and fittings: manufacturing defects only
Warranty does not cover wear and tear, incorrect assembly, sun damage, liquid damage, misuse, or poor maintenance.
Returns & refunds
Returns and refunds are handled in accordance with the Consumer Protection Act and our Refund & Returns Policy. Approval of any refund or replacement is subject to inspection and policy conditions.
For full details, please refer to our Shipping & Lead Time Policy, Warranty Policy, and Refund & Returns Policy.
Samkelo Z. – Ballito –
Good size and feels solid. The wood frame is sturdy and the cushions sit nicely.
Isabella L. – Riebeek-Kasteel –
We were looking for something simple and natural and this sofa fits perfectly. It feels relaxed but still well made. Very happy with the quality.
Lily T. – Standerton –
Comfortable sofa and easy to clean. The cushions are thick and don’t lose shape quickly.
Florence V. – Upington –
This sofa is very comfortable and looks great outside. The cushions are supportive without being too firm. We spend a lot more time on our patio now.