Care & Maintenance
Proper care will help preserve the woven seat, metal frame, and refined appearance of your Villora Outdoor Dining Chair for many years.
Regular cleaning
Dust the woven surfaces and frame regularly using a soft, dry cloth or a soft brush to remove dust and outdoor debris. For light cleaning, wipe gently with a slightly damp cloth and allow all surfaces to dry completely.
Cleaning products
Avoid abrasive cleaners, harsh chemicals, or bleach based products on the woven material or frame. If deeper cleaning is required, use a mild soap solution suitable for outdoor woven materials and finished metal surfaces, applied gently.
Moisture protection
Although designed for outdoor use, prolonged exposure to heavy rain or standing water should be avoided. Position the chair in a covered outdoor area or use a breathable outdoor furniture cover when not in use to protect the woven seat and frame.
Sunlight and environment
Limit prolonged exposure to direct sunlight to reduce fading of the woven material and to help maintain the original colour over time. A shaded or covered setting will assist in preserving the chair’s appearance.
General care
Lift the chair when repositioning it rather than dragging, to protect the legs and woven seat. Ensure the chair is placed on a stable, level surface to maintain long term stability.
Seasonal care
During extended periods of non use, it is recommended to store the chair in a dry, sheltered area or cover it with a breathable outdoor cover to extend its lifespan.
With regular care and mindful use, the Villora Outdoor Dining Chair will retain its clean lines, airy texture, and modern elegance, remaining a refined feature in your outdoor dining space.
Delivery & Warranty
Delivery
Nationwide delivery is available across South Africa. Delivery fees are calculated per order and per delivery location and will be displayed at checkout. Estimated delivery timelines are shown on each product page. Customers may select a preferred delivery date during checkout, which will be confirmed once stock has been allocated.
Our delivery team or courier partner will contact you prior to delivery to ensure availability. Someone must be present to receive and sign for the order.
Delivery inspection:
Please inspect your item upon delivery before signing. Any visible damage must be reported immediately. Once signed as received in good condition, later claims may not be covered.
Warranty
All Ever Wood Living products include a supplier or manufacturer warranty covering manufacturing and workmanship defects only.
Typical coverage includes:
• Structural frame warranty: up to 12 months (or as specified per product)
• Upholstery workmanship warranty: up to 12 months
• Hardware and fittings: manufacturing defects only
Warranty does not cover wear and tear, incorrect assembly, sun damage, liquid damage, misuse, or poor maintenance.
Returns & refunds
Returns and refunds are handled in accordance with the Consumer Protection Act and our Refund & Returns Policy. Approval of any refund or replacement is subject to inspection and policy conditions.
For full details, please refer to our Shipping & Lead Time Policy, Warranty Policy, and Refund & Returns Policy.
Emmy K. – Stellenbosch –
Beautifully light and modern. We paired these with a white table and the setup looks very clean. Comfortable enough for long dinners.
Pieter H. – Worcester –
We use these daily for outdoor meals. The woven back is supportive and they’re easy to wipe down after use.